Regulations of online store Bartek PPH z 28 th September 2018

§ 1. Definitions

The terms used in Regulations mean:

1. Customer – a natural person, legal person or an organizational unit which is not a legal person, the special provisions of which grant legal capacity, which places Orders within the Store;

2. Civil Code – the Act of April 23, 1964 (Journal of Laws No. 16, item 93, as amended);

3. Regulations – the Regulations for electronic services provided as part of the Bartek PPH online store;

4. Bartek PPH online store – website available at, using the Customer option may include an Order offer;

5. Goods – products presented in the Online Store;

6. Sales contract – a contract for the sale of Goods within the scope of the Civil Code, concluded between Bartek PPH Aneta Koźlik, hereinafter referred to as the Seller and the Customer, concluded with the Store’s online store service;

7. Act on specific conditions of consumer sales – the Act of 27 July 2002 on special conditions of consumer sales and amending the Civil Code (Journal of Laws No. 141, item 1176, as amended);

8. Act on the provision of electronic services – the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);

9. Order – Customer’s declaration of intent aimed at concluding sales contracts, specifying in relation to the type and size of the Good.

§ 2. General provisions

2.1. I accept the Regulations, set the rules from the online store available at

2.2 The available Regulations are the regulations referred to in art. 8 of the Act on the provision of electronic services.

2.3 The online store, operating at, is run by a Seller based in Wroclaw, Poland.

2.4. The Regulations are adopted in the following areas:

a) registration rules and services with accounts within the online store;

b) the terms and conditions for comparing product reservation offers within the online store;

c) the conditions and rules for sending orders electronically as part of an online store;

d) the rules for concluding Sales Agreements with services provided as part of the Online Store.

2.5 In accordance with applicable law, the Seller reserves the right to limit the service services via the Online Store to persons who are at least 18 years old. In this case, potential customers benefit from the above notification.

2.6 Customers can access the regulations of the Regulations at any time using the link found in the footer of the website, as well as recommendations and print it.

2.7 Information about the goods provided on the Store’s website, in the technical specification, useful and prices, available invitations to conclude a contract, in the requested art. 71 of the Civil Code.

§ 3. Application rules from the Online Store

3.1 The condition for starting an online store is registration or placing orders and paying for it.

3.2 Registration made by completing and accepting the registration report, registered on one of the Store’s pages.

3.3 The condition of registration is agreeing to the content of the Regulations and providing personal data marked as mandatory.

3.4 The Seller may deprive the customer of the right to use the online store, as well as may use part or all of the Online Store’s resources, with immediate effect, if the Customer applies the Regulations, if the Customer:

a) provided during registration in the online store data that is untrue, inaccurate or outdated, misleading or violating the rights of persons,

b) complete the list of available online services of individual customers, in the case of individual customers of online store customers,

c) complementing other behaviors that are available by the Seller to behave in a manner inconsistent with applicable copyright laws or general services from the Internet or which harm the good name of the Seller,

3.5 A person who has been deprived of the right to use the online store may re-register without the prior consent of the Seller,

3.6 To ensure the security of transmitted data and data in connection with the services provided as part of the Online Services Website, the Online Store with technical and organizational services used for the security level of the security of the services provided,

3.7 The customer is obliged to:

a) An application with an online store in a way that does not interfere with its connection when using software or devices,

b) not taking actions such as sending or placing unsolicited information (spam) as part of the Online Store,

c) An offer from the Online Store in a way that is not inconvenient for other customers and for Sellers,

d) Internet services in a manner consistent with the services in force in the territory of the Republic of Poland law

§ 4. Procedure for the conclusion of the Sales Agreement

4.1. In order to conclude the Sales Agreement via the Online Store, go to the website, select the Goods by selecting their different variants and taking further technical actions based on the messages displayed to the Customer and information available on the website.

4.2. The choice of Goods ordered by the Customer is made by adding them to the basket.

4.3. When placing the Order – until the “Order” button is pressed – the Customer has the option of modifying the entered data and in the selection of the Good. For this purpose, follow the displayed messages and information available on the website.

4.4. After the Customer using the Online Store has provided all necessary data, a summary of the placed Order will be displayed. The summary of the Order placed will contain information on:

a) the subject of the order,

b) unit and total price of ordered products or services, costs and rebate,

c) chosen payment method,

d) the chosen method of delivery,

4.5. In order to send an Order, it is necessary to accept the Regulations, provide personal data marked as mandatory and press the “Order” button.

4.6. Sending the Order by the Customer constitutes a declaration of will to conclude a Sales Agreement with the Seller, in accordance with the Regulations.

4.7. After placing the Order, the Customer receives an email containing final confirmation of all elements of the Order.

4.8. The contract is considered concluded when the Customer receives the e-mail message referred to above.

4.9. The sales contract is concluded in Polish, in accordance with the Regulations.

§ 5. Delivery

5.1. Delivery of Goods takes place to the address indicated by the Customer when placing the Order.

5.2. Delivery of ordered Goods is done by courier through the courier company DPD. Delivery costs are PLN 24.6 gross for a package up to 30 kg in Poland. In addition, delivery costs will be indicated when placing the Order. Personal collection is also possible at the production address ul. Wrocławska 98 Brzezia Łąka 55-093 between 6:00 and 14:00 or ul. Franki 38 Wrocław 51-348 between 14:00 and 20:00 (only after prior agreement with the Seller).

5.3. The delivery deadline is from 1 to several business days from the day the Customer sends the Order, depending on the quantity and availability of the goods.

5.4. Consolidation, protection, disclosure and confirmation to the Customer of the essential provisions of the Contract for the Sale of Goods are made by sending the Customer to the e-mail address provided and by attaching a VAT invoice to the shipment containing the Goods.

§ 6. Prices and payment methods

6.1. The prices quoted in the Store are net prices, to which VAT 23% should be added. The amount of VAT is visible in the basket.

6.2. The customer has the option of paying the price:

a) by transfer to a bank account number;

b) cash on delivery;

c) fast transfer – Przelewy24

d) by payment card – PayPro

6.3. There is a possibility of using a deferred payment date – the Buyer interested in this method should contact the Seller.

6.4 The payment card operator is PayPro SA Settlement Agent, ul. Kanclerska 15, 60-327 Poznań, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, VIII Commercial Department of the National Court Register under the number KRS 0000347935, NIP 7792369887, Regon 301345068.

§ 7. Authorization to withdraw from the contract

7.1. The customer who is a consumer within the meaning of art. 22 [1] of the Civil Code, shall have the right – under the law – to withdraw from a distance contract, without giving a reason, within 10 days by submitting a relevant statement by e-mail to or by phone at 691 600 831.

7.2. The 10-day period is counted from the day on which the Goods were delivered.

7.3. In the event of withdrawal from a distance contract, the contract is considered null and void. What the parties have rendered shall be returned unchanged, unless a change was necessary in the ordinary course of business. The return should take place immediately, not later than within 14 days. The purchased goods should be returned to the address – Bartek PPH ul. Wrocławska 98 Brzezia Łąka 55-093.

7.5. Goods returned by the customer should be packed in an appropriate manner, ensuring that the package is not damaged during transport.

7.6. The cost of packaging and returning the goods is borne by the customer.

§ 8. Complaints

8.1. The seller is liable to the customer who is a consumer within the meaning of art. 22 [1] of the Civil Code, for non-compliance with the Contract of Sale of Goods purchased by this consumer, to the extent specified in the Act on special conditions of consumer sales.

8.2. Complaints arising from the violation of the Customer’s rights guaranteed by law or under these Regulations should be directed to the address The Seller undertakes to consider each complaint within 14 days, and if this was not possible, to inform the Customer within this period when the complaint will be considered.

8.3. The Seller is a producer of goods and is responsible for the warranty of the sold Goods. The Customer may submit his claims under the warranty to the Seller.

§ 9. Complaints regarding the provision of electronic services

9.1. The Seller undertakes actions to ensure the fully correct operation of the Store, to the extent that results from current technical knowledge and undertakes to remove within a reasonable time any irregularities reported by customers.

9.2. The Customer is obliged to immediately notify the Seller of any irregularities or interruptions in the operation of the Online Store website.

9.3. Irregularities related to the functioning of the Store may be reported by e-mail to the following address: or using the contact form.

9.4. In the complaint, the Customer should provide his name, mailing address, type and date of irregularities related to the functioning of the Store.

9.5. The Seller undertakes to consider each complaint within 14 days, and if this was not possible, to inform the Customer within this period when the complaint will be considered.

§ 10. Personal data

10.1. The administrator of the Buyer’s personal data provided to the Seller while using the Store is the Seller.

10.2. The buyer placing an order voluntarily provides his personal data.

10.3. The buyer has the right to inspect the content of personal data concerning him, as well as request to correct it.

10.4. The personal data provided by the Buyer will be processed by the Seller only for the purposes of using the Store.

§ 11. Final provisions

11.1. Settlement of any disputes arising between the Seller and the Customer who is a consumer within the meaning of art. 22 [1] of the Civil Code, is submitted to the competent courts in accordance with the provisions of the relevant provisions of the Code of Civil Procedure.

11.2. Settlement of any disputes arising between the Seller and the Customer who is not a consumer within the meaning of art. 22 [1] of the Civil Code of the Civil Code, is subject to the court having jurisdiction over the registered office of the Seller.

11.3. In matters not covered by these Regulations, the provisions of the Civil Code, the Act on the provision of electronic services and other relevant provisions of Polish law shall apply.